Welcome to Serapian Customer Care section, where our specialists will be pleased to assist you.

If you need assistance in order to improve your shopping experience, please do not hesitate to contact us by email customercare@onlineboutique.serapian.com or by telephone at +39 02 3859 5666.

Our Customer Care team will be pleased to help you from Monday to Friday, 9.00 - 13.00 / 14.00 - 18.00 (GMT +1: Rome / Paris / Berlin time).

Customer Care

Do not sell or share my personal information

OPT OUT

If you are a California resident, you have the right to opt out of the sale of your personal information or the sharing of your personal information for cross-context behavioral advertising. We do not sell your personal information in exchange for monetary compensation. We may, however, share your personal information with certain third parties (such as online advertising services) or allow them to collect personal information via automated technologies on our websites and apps for cross-context behavioral advertising purposes. This activity may be considered a sale or sharing for cross-context behavioral advertising under California law.

Our Privacy Policy describes the circumstances under which we share your information with third parties.

If you would like to opt out of the disclosures described above, please complete the following fields below and take the following steps:

First Name *

This field is mandatory.

Last Name *

This field is mandatory.

Email Address *

This field is mandatory. Please provide a valid email address.

I hereby certify that I am a California resident

This field is mandatory

To opt-out of certain disclosures that involve automated technologies (such as cookies and pixels) on the device and browser you are currently using, click here.
To opt out of other types of disclosures please submit your request below.

This field is mandatory

Submit your request

DO NOT SELL OR SHARE MY PERSONAL INFORMATION

To opt out of the sale of your personal information or sharing of your personal information for cross-context behavioral advertising purposes that involves the use of automated technologies on this site, please follow the instructions below. Your opt-out will be specific to the browser and device you are using and will apply to the website domain on which you submit the request. If you clear your cookies or use a new browser or device to access the site, please submit a new request to re-apply your opt-out choice. Even if you opt out, you may still see our ads, although they may not be personalized to you.

Note that you also can use the Global Privacy Control (“GPC”) to signal your opt-out preference across websites. To learn more about the GPC, please visit https://globalprivacycontrol.org/. Additionally, you mayupdate your browser settings at any time to restrict or disable certain cookies. For more information about our privacy and cookie practices, click here

To submit an opt-out request, please click “DO NOT SELL OR SHARE MY PERSONAL INFORMATION” below

Thank you

We have recived your request and will process it as required.